Back to Home

Privacy Policy

Last updated: December 1, 2024

1. Introduction

At Valido ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email validation service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address when you create an account
  • Payment information for subscription services
  • Communication preferences and settings
  • Support requests and correspondence

2.2 Email Validation Data

When you use our email validation service, we process email addresses you submit for validation. This data is used solely for providing the validation service and improving our algorithms.

2.3 Usage Information

We automatically collect certain information, including:

  • API usage statistics and patterns
  • Device information and browser type
  • IP addresses and location data
  • Service performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our email validation service
  • Processing payments and managing subscriptions
  • Improving our algorithms and service quality
  • Sending service-related communications
  • Providing customer support
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our service
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Email addresses submitted for validation are typically retained for 30 days for service improvement purposes.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at privacy@valido.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze service usage. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@valido.com
  • Address: 123 Tech Street, San Francisco, CA 94105
  • Phone: +1 (555) 123-4567