Find answers to common questions and get the help you need to succeed with Valido.
Simply sign up for a free account, get your API key from the dashboard, and start validating emails. You get 100 free validations per month.
The free plan includes 100 email validations per month, basic validation features, API access, and email support.
Our AI-powered validation engine achieves 99.9% accuracy by combining multiple validation techniques including syntax checking, domain verification, and risk analysis.
Include your API key in the Authorization header: 'Authorization: Bearer YOUR_API_KEY'. You can find your API key in the dashboard.
Free plans have a rate limit of 10 requests per minute. Pro plans allow 100 requests per minute, and Enterprise plans have no rate limits.
Yes! Pro and Enterprise plans support bulk validation. You can validate up to 1000 emails in a single API request.
We charge monthly based on your plan. Credits reset at the beginning of each billing cycle. Unused credits don't roll over.
Yes, you can change your plan anytime from the dashboard. Changes take effect immediately, and billing is prorated.
API requests will return a 402 error when you exceed your credit limit. You can upgrade your plan or wait for the next billing cycle.
The API returns validation status, risk score, and detailed analysis including syntax validation, domain checks, disposable email detection, and more.
Risk scores range from 0-100. Lower scores indicate safer emails: 0-30 (Low Risk), 31-70 (Medium Risk), 71-100 (High Risk).
We temporarily store validated emails for 30 days to improve our service. You can request deletion anytime by contacting support.